Nutmat User Manual

Comprehensive Guide to Setup, Operation, and Maintenance

This user manual serves as your complete guide to utilizing and maintaining
the Nutmat Vending Machine. Whether you're setting up the machine for the
first time, troubleshooting, or performing regular maintenance, this manual
provides step-by-step instructions, safety guidelines, technical specifications,
and warranty details.

 

1. Unboxing and Accessing Your Nutmat

 

Before you can start using your Nutmat vending machine, you'll need to carefully unbox and assemble it. Follow these step-by-step instructions for a smooth unboxing process:

 

Place the Nutmat box on a flat and stable surface. Gently lay the box on its side and access the contents by opening it from the bottom. This is typically the most convenient way to reach the machine and its components. Carefully return the box to an upright position once you've accessed the contents. Lift the cardboard box. You may want to use a firm grip on the sides of the box to do this. Carefully remove the polystyrene foam casing that protects the Nutmat machine during shipping. Place the foam casing aside for safekeeping or recycling.

 

Ensure you have all the components listed in the "2. Package Contents" section of this manual before proceeding with assembly.

 

The Nutmat machine is now ready for assembly and setup. Refer to the "4. First Assembly and Setup" section in this manual for further instructions on putting together your Nutmat vending machine.

 

 

Please keep the packaging materials in a dry and safe place, as they may be useful for storage, transport, or future use. 

 

 

2. Package contents

 

When you unbox your Nutmat vending machine, you should find the following items included in the package:

 

1. Nutmat Machine with Nayax Payment Unit: You will receive one Nutmat vending machine featuring the integrated Nayax payment unit. This unit allows for secure and convenient cashless transactions, ensuring a smooth vending experience for your customers.

 

2. Prepaid test card.

 

3. 24V DC Power Supply: A 24-volt DC power supply is provided to power the Nutmat machine. This power supply is essential for the machine's operation. Ensure that you use this specific power supply to guarantee optimal performance.

 

4. Keys: You will receive two sets of keys. These keys are crucial for accessing and securing your Nutmat machine. It's important to keep them in a safe place and only provide access to authorized individuals.

 

Ensure that all these components are included in the package before proceeding with the assembly and setup of your Nutmat vending machine. If any items are missing or appear damaged, please contact our customer support immediately for assistance.

 

 

3. Before use - Safety Information

 

Electrical Safety: Plug the Nutmat power supply into a standard 100-240v 50-60Hz electrical outlet. Do not use extension cords that are damaged or not rated for the machine's power requirements. Ensure the power cable is positioned to prevent tripping hazards.

 

Temperature and Environment: Operate the Nutmat within the recommended temperature (18-23C) to keep the nuts fresh as long as possible. Avoid exposing the machine to extreme heat or cold, as this can affect its performance. Ensure that the Nutmat is placed in a well-ventilated area to prevent overheating.

 

Child Safety: Keep the Nutmat out of the reach of small children or anyone who may misuse or tamper with the machine. Ensure that children are supervised when using the Nutmat to prevent accidents or misuse.

 

Security: Do not tamper with the locks or security mechanisms on the machine. Avoid sharing your access keys or codes with unauthorized individuals.

 

Emergency Procedures: In case of a malfunction, fire, or any emergency, immediately unplug the Nutmat and contact the appropriate emergency services.

 

Authorized Service and Repairs: If the Nutmat requires repairs or servicing, please contact the dealer or the manufacturer directly. Unauthorized repairs may void your warranty.

 

Environmental Responsibility: Dispose of packaging materials and any replaced parts in an environmentally responsible manner. Follow local regulations for recycling and waste disposal.

 

Refilling and Cleaning: The Nutmat vending machine is a user-friendly and safe device when used in accordance with the provided guidelines. However, it's essential to be aware of potential dangers when refilling or cleaning the machines inside parts. To ensure your safety and the proper operation of the Nutmat, please follow these important precautions:

 

Before refilling the Nutmat with nuts or performing any cleaning or maintenance inside the machine, always ensure that the power is turned OFF. Unplug the machine if it's connected to an electrical outlet. Failure to turn off the power may result in accidental activation of the machine, which can cause injury or damage.

 

When accessing the inside parts, prevent unauthorized use while you are working on it.

 

When opening the machine for refilling or cleaning, exercise caution to avoid touching any moving parts or sharp edges. Keep hands and clothing away from the dispensing mechanism.

 

Refer to the "Cleaning and Maintenance" section of this manual for specific instructions on cleaning and maintaining the Nutmat. Use appropriate tools and equipment when cleaning or servicing the machine. Follow the manufacturer's recommendations for cleaning agents and materials.

 

Ensure that only authorized personnel who are trained in the safe operation and maintenance of the Nutmat are responsible for these tasks.

 

By adhering to these guidelines, you can minimize the risks associated with refilling and cleaning the Nutmat vending machine. Safety is our top priority, and taking these precautions will help ensure the safe and effective operation of your machine.

 

 

Disclaimer: The manufacturer is not responsible for any damage or injury resulting from the improper use or neglect of safety precautions outlined in this manual.

 

 

 

4. First Assembly and Setup

 

Getting Started

 

4.1 Power Connection: Begin by connecting the provided 24v DC power supply to the designated socket. Switch on the machine by setting the power switch to the ON position.

 

4.2 Calibration Process: Allow the machine a brief moment to calibrate itself, which takes around 10 seconds.

 

4.3 Payment Unit Initialization: Once the calibration is complete, you'll see the Nayax payment unit initializing on the screen. It will display two options: Mix 1 and Mix 2.

 

4.4 Initial Testing: To check the machine's functionality, select Mix 1 using the Nayax touchscreen, and use the provided prepaid test card for payment. After successful payment the machine will activate motor 1. Repeat the process with the other available option to ensure both mechanisms are working correctly.

 

4.5 Filling the Containers: Now, you can open the top lid using one of the provided keys to load your desired product into both containers. Lock the lid with the provided key.

 

Nutmat is now ready for use. Enjoy convenient access to your nuts with this simple and user-friendly vending machine!

 

 

5. Cleaning

 

Proper cleaning of your Nutmat machine is essential to ensure the quality of the products it dispenses. We advise replacing nuts that have not been sold within their recommended timeframe, and performing a thorough machine cleaning every 2-4 weeks, with the frequency adjusted based on the specific type of nuts. It's essential always to adhere to the best-used-before dates provided by the nut producers.

 

Before performing any maintenance or cleaning, turn off the power and unplug the machine. Follow these steps to clean your machine, and make sure to adhere to the guidelines for a safe and effective cleaning process:

 

5.1 Emptying the Nutmat: Start by opening the top lid and back cover using the provided key sets. Empty the machine of nuts. 

 

• If only a small quantity of nuts remains, you can use the provided prepaid test card to run the machine a number of times needed until it empties of the product.

 

• If a large quantity of nuts is inside, carefully turn the machine upside down to empty it.

 

5.2 Acrylic Container Removal: Unscrew the four bolts that secure the acrylic container in place. Use a regular Phillips PH2 screwdriver on the outside and a regular 7mm wrench on the inside.

 

 

WARNING: Be extremely careful not to lose any bolt nuts or washers during this process. If any fall into the mechanism, ensure they are removed to prevent damage to the machine or potential harm to customers.

 

 

5.3 Container and Guide Cleaning: Remove the two plastic guides from the Nutmat and wash them, along with the acrylic containers, using warm water and mild detergents.

 

 

Note: Avoid using alcohol or strong chemicals as they can damage the acrylic containers. Never use abrasives or scrubbing tools, as they can degrade the glossy surface of the container.

 

 

5.4 Interior Cleaning: Thoroughly clean the machine's interior, including the metal parts, using a pointy vacuum cleaner and a damp cloth with a mild detergent safe for kitchen use.

 

5.5 Cleaning Stainless Steel Cylinders: Every 60 days, disassemble the two stainless steel cylinders for a more comprehensive cleaning:

 

     5.5.1 Remove the four M4 bolts and washers securing the cylinders in place.

 

     5.5.2 Unplug the heater connectors and pull the cable outside.

 

     5.5.3 Lift the two cylinders and remove them from the rest of the machine.

 

     5.5.4 Clean both the cylinders and the rest of the machine thoroughly.

 

     5.5.5 Reassemble the two cylinders in place, ensuring you use washers with every bolt to prevent them from unscrewing due to vibrations during Nutmat use.

 

5.6 Reassemble Acrylic Guides and Containers: Put the two acrylic guides back in their positions. Next, put the acrylic containers back in place and secure them with the corresponding bolts and washers.

 

 

WARNING: Always use the original stainless steel bolts and washers, and be sure to employ nylon locking nuts when securing the acrylic containers, as regular nuts may gradually loosen due to vibrations during Nutmat operation. Exercise care to prevent over-tightening of the bolts, as excessive force can potentially lead to acrylic container breakage.

 

5.7 Back Cover: Close the back cover and lock it in place.

 

5.8 Ready for Use: Your Nutmat is now ready to be refilled and used again.

 

 

6. Technical specification

 

 

 

7. Warranty and contact information

 

7.1 Warranty Details: Your Nutmat vending machine is backed by a limited warranty designed to protect your investment and ensure your satisfaction. Please refer to the warranty information section below for specific details on your Nutmat's warranty coverage:

 

Warranty Period: The warranty covers a duration of one year from the day of delivery.

 

What's Covered: This warranty covers all electrical and mechanical components, parts constructed from steel and stainless steel, as well as plastic containers and locking mechanisms.

 

What's not covered: It's important to note that any physical or electrical damage resulting from misuse or failure to follow the user manual's guidelines is not covered by the warranty.

 

Understanding the terms and conditions of your warranty is important to ensure that you receive the best possible support in case of issues with your Nutmat.

 

7.2 Customer Support: Your satisfaction is our priority, and we are here to assist you with any questions or concerns you may have. You can get in touch with us through the email provided, and if necessary, we can schedule an online call to help resolve any product-related issues you might encounter.

 

Email: support@nutmat.com